Support

Frequently Asked Questions

Everything you need to know about ClearView, from setup and pricing to data privacy and integrations.

General

What is ClearView?+

ClearView is a B2B website visitor identification platform that reveals the names, emails, job titles, and phone numbers of anonymous website visitors in real-time. Powered by a 254-million-person identity graph, ClearView helps B2B teams convert anonymous traffic into qualified leads without forms.

How does ClearView identify visitors?+

ClearView uses a proprietary identity resolution chain that matches anonymous website visitors against our 254M+ person database. When someone visits your site, we resolve their identity through multiple data signals — no cookies or forms required. All lookups happen locally in under 50ms.

How long does setup take?+

About 60 seconds. Add a single line of JavaScript to your website, and ClearView starts identifying visitors immediately. Works with any platform — WordPress, Shopify, Webflow, Next.js, React, or custom HTML.

Is ClearView compliant with privacy regulations?+

ClearView uses only ethically sourced, first-party data from our data co-op network. We do not use FCRA-regulated data, and we respect all opt-out requests. Our data processing is designed for B2B use cases and complies with applicable data regulations. See our privacy policy for full details.

Pricing & Plans

What counts as an identification?+

An identification is counted when ClearView successfully matches a website visitor to a person in our identity graph and returns their contact information. Anonymous visits that cannot be matched do not count toward your limit.

What happens when I hit my monthly limit?+

Your dashboard continues to work, but new visitor identifications are paused until your next billing cycle. You can purchase add-on packs at any time to increase your limit instantly without upgrading your plan.

Can I switch plans anytime?+

Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle.

What is included in the free plan?+

The free plan includes 25 visitor identifications per month, company-level data, basic lead scoring, and access to the dashboard. It is designed to let you evaluate ClearView before committing to a paid plan.

Do you offer annual pricing?+

Yes. All paid plans offer annual billing at a discount. You save approximately 20% compared to monthly billing.

Can I try before I buy?+

Absolutely. The free plan requires no credit card and gives you 25 identifications per month. You can also start a paid plan and cancel anytime — there are no contracts or commitments.

Features

What is the Audience Builder?+

The Audience Builder lets you search and filter our 254M+ person database by demographics, location, job title, company size, and more. Build targeted prospect lists and export them as CSV or XLSX for outreach, ad targeting, or CRM import.

How many integrations does ClearView support?+

ClearView integrates with 23+ live tools including Slack, Pipedrive, Zapier, Klaviyo, ActiveCampaign, Intercom, Apollo, Mailchimp, Microsoft Teams, Make, Airtable, Notion, and more. All live integrations are included on every paid plan at no extra cost. HubSpot and Salesforce are coming soon.

What is white-label / the Partner program?+

ClearView’s Partner program lets agencies and resellers offer visitor identification under their own brand. You get custom branding, sub-accounts, custom pricing, and a custom domain — all managed from a single dashboard.

Data & Privacy

Where does ClearView’s data come from?+

Our identity graph is built from a data co-op of 50+ ethically sourced, first-party data providers. This gives us 254M+ Universal Person records and 288M+ IP-to-identity mappings, all processed locally with zero external API calls.

Can visitors opt out?+

Yes. Our upstream identity-graph provider maintains an industry-wide email opt-out list and excludes those individuals from the records they ship to us — they never enter ClearView's data set in the first place. Individuals can also request removal by contacting support; we propagate the request upstream so it persists across all participating products.

Still have questions?

Our team is here to help. Reach out anytime or start your free plan to see ClearView in action.