Discord

LiveWebhook

Communication

Receive real-time notifications in your Discord server when companies visit your site. ClearView sends rich embed messages with company details, lead scores, and direct links to your dashboard, keeping your team in the loop wherever they communicate.

What Gets Synced

Rich embed messages

Formatted Discord embeds with company information

Company details

Name, domain, industry, and lead score

Color-coded alerts

Green for new companies, red for hot leads

Dashboard links

Direct link to view the company in ClearView

Supported Events

Event	Trigger	Action
`company.identified`	A new company is identified	Send embed message to channel
`lead.hot`	A lead reaches hot score threshold	Send urgent hot lead embed to channel

Prerequisites

A Discord server you have admin or Manage Webhooks permission in
A text channel where you want to receive notifications
ClearView tracking script installed on your site

Setup Guide

Open your Discord server

Open Discord (desktop app or browser) and navigate to the server where you want to receive ClearView notifications.

Go to Server Settings

Click on the server name at the top of the channel list and select Server Settings from the dropdown menu.

Navigate to Integrations

In the left sidebar of Server Settings, click "Integrations". Then click "Webhooks" (or "View Webhooks").

Path: Server Settings > Integrations > Webhooks

Create a new webhook

Click "New Webhook". Give it a name like "ClearView" and select the channel where notifications should be posted. You can also upload a custom avatar image.

Copy the webhook URL

Click "Copy Webhook URL" to copy the URL to your clipboard. The URL will look like https://discord.com/api/webhooks/...

Keep your webhook secure

The webhook URL is a secret. Anyone with this URL can post messages to your channel. Do not share it publicly or commit it to a repository.

Configure in ClearView

In your ClearView dashboard, go to Settings > Integrations. Find Discord and click Connect. Paste your webhook URL.

Required Fields

Webhook URLhttps://discord.com/api/webhooks/...

Test the connection

Click the "Test" button to send a sample notification. Check your Discord channel to confirm the message arrives with proper embed formatting.

Data Mapping

ClearView Field	Discord Display	Example
Company name	Embed title	Acme Corp
Domain	Inline field	acmecorp.com
Lead score	Inline field with emoji	85 (Hot)
Industry	Inline field	SaaS
Dashboard link	Embed URL	View in ClearView

Example Output

ClearView sends rich Discord embed messages to your channel:

ClearViewBOTToday at 10:32 AM

New Company Identified

Company

Acme Corp

Domain

acmecorp.com

Lead Score

85 - Hot

Industry

SaaS

ClearView - Today at 10:32 AM

Discord Webhook Payload

json

{
  "username": "ClearView",
  "embeds": [
    {
      "title": "New Company Identified",
      "url": "https://app.clearview.com/company/acmecorp",
      "color": 3066993,
      "fields": [
        { "name": "Company", "value": "Acme Corp", "inline": true },
        { "name": "Domain", "value": "acmecorp.com", "inline": true },
        { "name": "Lead Score", "value": "85 :fire: Hot", "inline": true },
        { "name": "Industry", "value": "SaaS", "inline": true },
        { "name": "Page", "value": "/pricing", "inline": true }
      ],
      "footer": {
        "text": "ClearView"
      },
      "timestamp": "2025-01-15T10:32:00Z"
    }
  ]
}

Troubleshooting

No messages appearing in channel

Verify the webhook URL is correct and starts with https://discord.com/api/webhooks/. Click Test in ClearView to send a test message. Also check that the webhook has not been deleted from Server Settings.

"Unknown Webhook" error

The webhook may have been deleted or the channel removed. Go to Server Settings > Integrations > Webhooks and verify the webhook still exists. If not, create a new one and update the URL in ClearView.

Rate limiting (429 errors)

Discord limits webhook messages to 30 per minute per channel. If you are hitting rate limits, consider enabling only the lead.hot event to reduce the volume of notifications. ClearView automatically retries rate-limited messages with backoff.

Embeds not showing

Make sure embed links are not disabled for bots in your channel permissions. Go to Channel Settings > Permissions and verify that the webhook role (or @everyone) has the "Embed Links" permission enabled.

Need help?

If you are having trouble setting up the Discord integration, our team is here to help.

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